Your wellbeing is our priority

Ev99 Responsible Gaming — Keep the fun. Lose the harm.

Gaming should be entertainment — not a source of stress. ev99 believes responsible gaming is every member's right. On this page, you'll find all the tools, tips, and guides you need for safe gaming.

18+ Verification
Age Verification
Limit Control
Deposit Limit
Cooling-Off
Break Feature
24/7 Support
Always Here for You

What does responsible gaming mean?

Responsible gaming means enjoying gaming as entertainment — without putting your financial or mental wellbeing at risk. At ev99, we've built our responsible gaming approach on three core principles:

Play Within Your Limits
Only bet what you can afford to lose. Gaming is a source of entertainment, not a way to earn money.
Keep Track of Your Time
Set a time limit before you start playing and stick to it. Always prioritize family time and work.
Don't Hesitate to Reach Out
Don't hide it if things go wrong. The ev99 support team is always here for you.

How healthy are your gaming habits?

The indicators below are general guidance only — they are not a substitute for professional advice.

Gaming for Entertainment Healthy
Staying Within Your Budget Healthy
Chasing Losses Warning
Cutting Into Family Time for Gaming At Risk
Gaming With Borrowed Money Very High Risk

If you're in a warning zone or at-risk situation, use ev99's self-exclusion or cooling-off tools.

Ev99's Responsible Gaming Tools

These tools are free and available anytime. You're in control.

Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; raising one kicks in after 24 hours.

Session Time Limit

Set a maximum session length before you start playing. Once the time is up, ev99 will automatically notify you.

Cooling-Off Period

Take a voluntary break of anywhere from 1 day to 6 weeks. During this period, you won't be able to log in or place any bets.

Self-Exclusion

You can exclude yourself from ev99 for anywhere from 6 months to permanently. Choosing to do so takes courage — it's a sign of strength, not weakness.

Activity Review

View your gaming history, win/loss stats, and time spent at any time — so you can make informed decisions.

Time & Spending Reminders

After a set amount of time or spending, ev99 will send you an automatic reminder to help you stay aware.

Recognize the Signs of Gaming Addiction

If you notice any of the following signs in yourself, it's time to seek help. These are early warning signals.

  • Placing bigger bets after a loss in an attempt to recover it.
  • Cutting back on family, friends, or work to spend more time gaming.
  • Being unable to control or stop gaming.
  • Lying to family or friends about your gaming.
  • Feeling restless, irritable, or anxious when unable to play.
  • Using money set aside for essential expenses on gaming.
  • Feeling the urge to place increasingly larger bets just to get the same thrill.
  • Gaming interfering with sleep, eating, or study.

If three or more of these signs apply to you — Contact ev99 support today or activate self-exclusion now.

Gaming Habits Self-Assessment Questionnaire

Answer the following questions honestly. This is a self-awareness tool.

1

Did you spend more than your set budget on gaming last month?

2

After a loss, have you placed more bets trying to win that money back?

3

Is gaming affecting your family life or work?

4

Do you feel mentally restless when you try to stop gaming?

5

Have you ever lied to your family about your gaming?

6

Have you ever gambled using borrowed money or emergency savings?

If All Answers Are "No" You are playing responsibly. If one or more answers are "Yes", please reach out to support.

How do I activate these tools?

1
Log In to Your Account

Log in to your ev99 account and go to your profile settings.

2
Open the "Responsible Gaming" menu

Look for the "Responsible Gaming" section in your settings.

3
Choose Your Preferred Tool

Deposit Limit, Cooling-Off, or Self-Exclusion — choose whichever suits your needs.

4
Get Help from Support

If you run into any issues, the ev99 support team is ready to help directly via live chat.

Ev99's Full Approach to Responsible Gaming

When does gaming become a problem?

Not everyone experiences gaming the same way. Most people enjoy it purely as entertainment and play within their limits. But for some, gaming can gradually become a problem — when it stops being just fun and starts affecting other areas of life.

Ev99 believes in being honest about this. We don't just provide tools to support responsible gaming — we want to build a culture where asking for help is completely normal.

Responsible Gaming in the Bangladeshi Context

Online gaming in Bangladesh is relatively new but growing fast. Many users are joining platforms like this for the first time and may not be fully aware of the rules or risks involved. ev99 is committed to helping Bangladeshi users stay informed and play responsibly.

Financial Awareness & Gaming Budget

Before you start gaming, work out your monthly income and expenses. It's fine to put a portion of your entertainment budget toward gaming — but never use money set aside for rent, food, your children's education, or medication. ev99's deposit limit feature helps you stick to your budget.

Keep Your Family in the Loop

There's no reason to hide your gaming. Be open with your family — let them know how much time and money you're spending. If someone close to you expresses concern, don't dismiss it. They have your best interests at heart.

Ev99's Commitment

Ev99 is more than a platform — it's a community. We want every member to enjoy gaming in a healthy, happy, and controlled way. Building a culture of responsible gaming isn't just a policy for us — it's part of what ev99 stands for.

Frequently Asked Questions About Responsible Gaming

Lowering your limit takes effect immediately. Raising it, however, requires a 24-hour waiting period — so you don't make a big decision in the heat of the moment.

Once a temporary self-exclusion period ends, your account can be reactivated. However, permanent self-exclusion cannot be reversed and the account cannot be recovered. The ev99 support team will guide you through the process.

Yes, your account balance is completely safe during any cooling-off or self-exclusion period. When you return after the break, your full balance will be waiting for you.

Under ev99 policy, only the account holder can set limits on their own account. However, if a family member raises a concern, the ev99 support team is available to offer guidance and assistance.

The ev99 support team can point you toward the right resources and professional assistance. Consulting a mental health specialist or counselor in Bangladesh is always a positive step.

Play responsibly — Join ev99

500,000+ members trust us because we put their safety first. Join the family.

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